Who We're Looking For

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

About the Job
As a Tech Support Agent (English/French Bilingual), you will help our customers with troubleshooting, guiding, and providing suggestions in order to get systems back in French.

Our Tech Support Agent answers questions to customer's tech problems with different types of devices, uses information from customers to diagnose tech issues, and walks customers through the steps needed to fix various problems

We also want people with a passion for technology and strong communication skills - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.

As a Tech Support Agent (English/French Bilingual), you Have: 

  • Advanced English level 85%
  • Advanced French level 85%
  • Typing speed - 35 WPM or above
  • Grammar & Spelling - (85% points or above in both languages)
  • High School Diploma
  • 10Mb Internet Speed or more
  • Full-time availability

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

 
By signing this application, the applicant consents to IntouchCX collecting, using, and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
 
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
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