Who We're Looking For

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.


Our Work at Home Customer Service Representatives (English / French Biliingual) are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

Note: Our Recruitment process is virtual.


● Work from home
● 2 days off
● Paid training and competitive salary
● Growth opportunities, and more!


● French and English Level B2 or higher
● One year of customer service experience is preferred (but not mandatory)
● Full-time availability
● Copy of your High School Diploma (or equivalent)

TERM OF CONTRACT: Full-time, Indefinite duration contract

Work from home and complete your application process online!

Feel free to contact us from Monday to Friday from 8:00 AM to 6:00 PM & Saturdays from 8:00 AM to 1:00 PM.
Call us at 580-0464/344-1744 or send us a Whatsapp to 5142317 to learn more!

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.