Who We're Looking For

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 25,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

About the Job

Are you interested In a rewarding career working with the world’s most exciting brands? Welcome to IntouchCX! We are where today’s opportunity meets tomorrow’s career. We support your personal and professional growth with customized training and development programs. Your success is our success, and we want to help you reach your goals!

Our Customer Service Representatives are passionate about making every customer interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. Punctuality, performance, and positivity will set you up for success. 

Benefits:

  • Competitive Salary
  • Health & life insurance
  • Transportation Options
  • Health & Wellness compensation fund
  • Employee discounts, and much more!

Job and Paperwork Requirements:

  • English Level B2 or higher
  • French Level B2 or higher
  • Legally entitled to work in Colombia (with Cedula - original and copy)
  • High school diploma or equivalent
  • Resume in English
  • Schedule availability
  • Availability to work from campus
  • Problem-solving skills and the ability to keep calm under pressure.
  • Amazing people skills. Plus, a performance and customer service mindset

Term of Contract: Full Time. Permanent contract.

Join our team today! Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

Feel free to call us at 6012912708 or send us a WhatsApp at 3232321146 , or visit us at Dg. 25g #95 A - 85, Buro 25 Business Center Bogotá, Colombia. We are open from Monday to Friday from 8:00 AM to 6:00 PM

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.