About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.
IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.
Working as a French Bilingual Customer Service Representative, We Offer:
- Flexible schedules (Part Time and Full Time)
- Industry leading benefits
- Excellent advancement opportunities
- Friendly work environment
As a French Bilingual Customer Service Representative, You Will:
- Assist all customers through inbound calls, emails and/or chats
- Communicate a variety of information to the customer
- Be an active listener and help resolve customer inquiries
- Provide a meaningful and positive experience with every customer interaction
As a French Bilingual Customer Service Representative, You Have:
- French Bilingual is a must.
- You’re consistently ready to work and on time as scheduled
- You have 1 year of customer service experience
- You’re coachable and open to feedback
- You’re personable with strong conversation etiquette
- You’re a computer pro, comfortable with multiple applications
- You’re a great communicator, both verbal and written
- You like to win and consistently perform
Benefits: Competitive Salary, plus Health/Medical, Dental and Vision Benefits
Availability: Full-time, Part-time (some shifts may depend on availability)
Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.