Who we're looking for

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

24-7 Intouch has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after 24-7 Intouch was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.

Making someone’s day is a rewarding way to spend yours.

Are you a problem solver who can easily connect with people? Do you love to make thoughtful product recommendations to customers?

Does this sound like you? We’re looking for Work at Home Retail Associates to join our team! 

Our Work at Home Retail Associates are the first point of contact for customers, being the friendly voice of the coolest tech brand in the world. We’ll rely on you to listen to customers and provide pre-sales consultative solutions, which explain features and advantages of products to customers — and remind customers that behind great products are also amazing people.

As a Work at Home Retail Associate, You Will…

  • Demonstrate a passion for customer service, ownership of the customer experience and determination to deliver a comprehensive product solution
  • Obsess over the customer experience and constantly strive to exceed their expectations
  • Communicate clearly and effectively, both written and verbally
  • Tailor communication and style to differing audiences
  • Approach problems with flexibility and adapt your approach without compromising the outcome
  • Learn about the product offering and provide awesome recommendations

As a Work at Home Retail Associate, You Have…

  • Even though this is a WFH position, you must be located in Winnipeg
  • The ability to come on-campus when necessary - we may need you to attend meetings, pick-up/drop-off equipment or attend special events from time-to-time
  • A High School diploma (or GED)
  • Sales or retail experience
  • Reliable internet speed and broadband connection
  • iOS, Smartphone, Tablet, PC or Mac experience
  • A secure area in the home to work from
  • The ability to work effectively in a work-at-home setting
  • The ability to sit for long periods of time
  • Stellar phone presence - people can hear you smiling!

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

24-7 Intouch provides Equal Employment Opportunities in accordance with all provincial and federal laws. 24-7 Intouch is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

24-7 Intouch is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws

Learn more about us

Meet a Team Member
Tour Our
We invest in cool dynamic-looking spaces that make it easier for you to connect to the customers.
Our Worldwide Campuses
Our campuses are located in some of the most exciting and picturesque cities in the world.