Who We're Looking For

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.

About The Job

Community Mediator Agents are the link between guest and host for this home rental platform. They find creative win-win solutions that leave everybody better off for the experience. 

We are seeking advanced English speakers, with a stable Internet connection and previous customer service experience. 

Benefits of Working with IntouchCX:

  • Competitive salary (Up to L16,455!)
  • L4,000 Welcome Bonus!
  • Permanent Contract with all law benefits
  • Work From Home
  • 40 hours a week with 2 days off
  • Amazing career growth opportunities
  • Company-issued equipment
  • Fun, supportive work environment

Working as a Community Mediator, you have:

  • Advanced English level
  • Stable Internet connection of 10 Mbps or more
  • High school diploma (or equivalent)
  • 6 months – 1 year of customer service experience
  • Call center experience (preferred)

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.

By signing this application, the applicant consents to IntouchCX collecting, using, and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

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