Who We're Looking For
About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.

About The Job
We are seeking Retention Agents who are capable of persuading customers to remain subscribed to a service. They do this by creating strong client-provider relationships, providing positive interactions, and resolving any issues that may have arisen. 
We are looking for outgoing and energetic individuals who want to be part of this elite team.

Benefits of Working as a Retention Agent
  • Competitive salary - up to Q10,000 a month 
  • Permanent Contract with all law benefits
  • Additional tenure bonus every 6 months
  • Work from home
  • Medical Insurance 
  • Amazing career growth opportunities
  • Fun, supportive work environment
Working as a Retention Agent you have:
  • 6 months of more sales/retention experience
  • Advanced English level 
  • An outgoing personality, and excellent interpersonal and persuasion skills.
  • Full schedule availability
  • 10 mbps or more of Internet speed

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.