Who We're Looking For

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

About the Job

We are currently hiring Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?

Our Work from Site Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Working as a Customer Service Representative, We Offer:

  • Paid Training
  • Excellent advancement opportunities
  • Friendly work environment
  • Industry leading Health Insurance 
  • Lunch subsidy 
  • Pay for unused sick days
  • Free transportation 
  • Onsite monthly Bonus 
  • Work in our new beautiful and state-of-the-art campus. 

As a Customer Service Representative, You Will:

  • Assist all customers through inbound calls, emails and/or chats
  • Communicate a variety of information to the customer
  • Be an active listener and help resolve customer inquiries
  • Provide a meaningful and positive experience with every customer interaction

As a Customer Service Representative, You Have:

  • The ability to work on site at our amazing campus!
  • You’re consistently ready to work and on time as scheduled
  • You have 1 year of customer service experience
  • You’re coachable and open to feedback
  • You’re personable with strong conversation etiquette
  • You’re a computer pro, comfortable with multiple applications
  • You’re a great communicator, both verbal and written
  • You like to win and consistently perform

Availability: Full-time (some shifts may depend on availability)

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
 
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
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