About 24-7 Intouch
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
About the Job
As a French Agent, you will respond to common questions about the products and services, troubleshoot tech issues over the phone, and offer the product or services to potential customers in French and sometimes in English.
Our French Agents are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition, people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.
Working as a French Agent, You Have:
- Strong French proficiency
- English proficiency
- A High School Diploma
- Typing speed (35 WPM or above)
- The ability to utilize standard text, and personalized responses to aid customers in their needs
- Strong grammar and spelling skills
- The ability to multitask
- Effective communication skills
- 10MB Internet Speed or more
- Full-time availability
