About 24-7 Intouch
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.
24-7 Intouch has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after 24-7 Intouch was named by Forbes as one of America’s Best Large Employers for 2022, and a Top Employer for New Grads.
About the Job
As a French Agent, you will respond to common questions about the products and services, troubleshoot tech issues over the phone, and offer the product or services to potential customers in French and sometimes in English.
Our French Agents are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition, people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.
Working as a French Agent, You Have:
- Strong French proficiency
- English proficiency
- A High School Diploma
- Typing speed (35 WPM or above)
- The ability to utilize standard text, and personalized responses to aid customers in their needs
- Strong grammar and spelling skills
- The ability to multitask
- Effective communication skills
- 10MB Internet Speed or more
- Full-time availability
Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.
