About IntouchCX
IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.
About the Job
Are you interested In a rewarding career working with the world’s most exciting brands? Welcome to IntouchCX! We are where today’s opportunity meets tomorrow’s career. We support your personal and professional growth with customized training and development programs. Your success is our success, and we want to help you reach your goals!
Our Tech Support Agent answers questions about customer's tech problems with different types of devices, uses information from customers to diagnose tech issues, and walks customers through the steps needed to fix various problems. Punctuality, performance, and positivity will set you up for success.
Benefits:
- On-site clinic
- Health & life insurance
- Fun, supportive work environment
- Employee discounts on gyms and universities, and much more!
Job and Paperwork Requirements:
- English Level B2 or higher
- Legally entitled to work in Honduras (with original Honduran DNI)
- High school diploma or equivalent
- Resume in English
- Original and valid police and criminal records
- Schedule availability
- Availability to work from campus
- Problem-solving skills and the ability to keep calm under pressure.
- Amazing people skills. Plus, a performance and customer service mindset
Term of Contract: Full Time. Permanent contract.
Join our team today! Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!
Feel free to contact us at +504 2280-4969, or visit us on the 17th floor of Edificio Corporativo Centroamérica, Blvd. Centroamérica. We are open from Monday to Friday from 8:00 AM to 6:00 PM
By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
